Optimize Zoom for Banking, Healthcare & Credit Unions

Industry-optimized CX Solutions for Zoom to deliver Personalized Customer Experience and improve Agent Performance.

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Elevate your Zoom for Banking, Credit Unions, Insurance and Healthcare with NovelVox’s cutting-edge integrations and industry-tailored templates, empowering you to offer comprehensive, industry-specific end-to-end solutions. Transform Zoom Contact Center into hubs of personalized customer experiences and superior agent experience:

  • Seamless Integrations: Seamlessly connect with vital applications such as Epic, Cerner, Meditech, Symitar, Jack Henry, Fiserv, FIS and more.
  • Unified Agent Experience: Provide agents with a singular, unified interface that effortlessly integrates with diverse business applications.
  • Effortless Automation: Streamline agent workflows through seamlessly integrated custom automation processes.
  • Productivity Amplification: Empower agents with built-in tools, including embedded case management, to enhance their efficiency.

Unlock the potential of exceptional customer engagement and agent excellence through NovelVox’s forward-looking innovations tailored for Zoom Contact Center.

Zoom Partner Solutions