Codimite | Zoom Solutions, Integrations, and Migration Experts

Migration Services
At Codimite, we offer fully automated, zero-disruption migration solutions designed to preserve data integrity while ensuring a smooth transition to Zoom’s platform.

Zoom Migrations
Our comprehensive, end-to-end migration service ensures a secure and efficient shift from legacy communication platforms to Zoom. With our White-Glove Migration, Codimite manages the entire process—hands-free for the customer. From data validation to accurate chat data transfer, we guarantee minimal disruption and complete fidelity.

We support migrations from platforms including:

• RingCentral
• Microsoft Teams
• Slack
• Cisco Webex
• Skype
• Cisco Jabber

Need something unique? We also provide custom migration solutions tailored to your environment.

Zoom Node Migrations
We help organizations transition from Skype for Business and Cisco Jabber to Zoom Node, enabling a hybrid UCaaS approach. Our secure, automated migration process supports compliance, data sovereignty, and survivability—while unlocking the benefits of Zoom’s advanced features and preserving essential on-premises capabilities.

Zoom Revenue Accelerator (ZRA) Migrations
Codimite ensures a seamless migration to Zoom Revenue Accelerator (ZRA), including recordings, metadata, and transcriptions.

Prefer a self-directed option? Use ZipZap, our intuitive self-migration tool that guides customers through a secure, automated process—saving time while ensuring data accuracy.

Zoom Whiteboard Migrations
Codimite ensures a seamless and complete transition of your collaborative workspaces to Zoom Whiteboard, preserving all essential elements including Whiteboards, Teams, Spaces, Members, and Boards—so your teams can continue working without disruption.

We support automated migrations from popular whiteboard platforms such as:

• Miro
• Mural
• Lucidspark
• Lucidchart

If you’re using a different whiteboard solution, we can build a custom migration strategy tailored to your platform and needs. Our flexible, automated approach ensures data fidelity, minimizes manual effort, and supports a smooth adoption of Zoom Whiteboard across your organization.

Zoom Contact Center (ZCC)
Codimite helps organizations maximize the power of Zoom Contact Center through seamless integrations, advanced analytics, and custom development, ensuring efficient, intelligent, and data-driven customer interactions.

• Integrations: We connect ZCC with leading CRMs, ticketing systems, and productivity platforms like Salesforce, Zoho, and HubSpot, automating workflows and streamlining agent tasks.
• AI-Powered Agent Support: We integrate AI and machine learning solutions to assist agents with real-time response suggestions, sentiment analysis, and intelligent routing. Whether it’s leveraging Zoom’s native AI or connecting with third-party models (like OpenAI or Google Cloud AI), we enable faster, more accurate, and more personalized customer interactions.
• Data Analysis & Visualization: Codimite builds intuitive dashboards and custom reporting tools that visualize contact center performance, track KPIs, and surface actionable insights.
• Middleware Development: Our secure, scalable middleware solutions enable smooth data flow between ZCC and your internal systems, ensuring a unified and consistent customer service experience.

Our custom solutions empower your support teams to work smarter, resolve issues faster, and deliver exceptional customer experiences—powered by automation and insight.

Zoom Integrations
Unlock the full potential of Zoom with Codimite’s custom integrations. We seamlessly connect Zoom with your CRM, ERP, and productivity tools to improve workflows, eliminate manual tasks, and boost efficiency.

Our integration expertise includes:

• Salesforce
• Zoho
• NetSuite
• Bullhorn

Codimite’s secure, API-based solutions ensure smooth data flow, enabling a cohesive digital ecosystem aligned with your business operations.

Custom Development
Extend and enhance your Zoom experience with Codimite’s custom development services. We build tailored solutions that improve functionality, automate workflows, and elevate user experience. From interactive dashboards to middleware for data visualization, we deliver scalable, secure, and impactful tools that support your business goals—fully optimized for the Zoom ecosystem.