Five9 | Intelligent Cloud Contact Center
Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact center through an open platform and powerful product suite.
Five9 & Zoom Phone Integration Case Study
ViewFive9 combines the power of contact center and unified communications (UC) at the fingertips of your agents. Five9 UC Integration with Zoom Phone breaks down organizational barriers and better leverages resources by connecting agents to subject matter experts without incurring additional toll charges.
By utilizing the combined solution, organizations are equipped to increase first call resolution and deliver a delightful, continuous experience as agents instantly see experts’ availability and connect everyone together in real-time – without searching, waiting, or losing the customer.