Smarsh | Enable Businesses to Embrace Innovation and Manage Risk

Smarsh provides solutions that capture, store and analyze communications to allow your teams to embrace work wherever it occurs, all without increasing your risk exposure.


The way we communicate has evolved. Innovative new tools allow us to work in fast-paced, dynamic and global teams. For modern businesses, this means exponential growth in their communications data. Many aren’t embracing these innovations for fear of the compliance, legal and reputational risk that accompany electronic communications.

Zoom’s meeting and messaging platform has become a cornerstone technology for an increasing number of organizations. With increasing adoption, firms have millions of electronic records generated by Zoom each day. 

Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh capture and archiving solutions for Zoom enable:

  • Comprehensive Compliance: Smarsh provides native compliance and governance for Zoom meeting, Zoom phone and Zoom IM content, both in-meeting and out of meeting. This content can be sent to the Smarsh Connected Archive to help meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
  • Monitoring of Zoom IM content: All content can be inspected for sensitive information, suspicious behavior, and/or abusive language. Administrators can review policies that flag keywords across messages and in-file text to pinpoint any violations.
  • Native voice capture and transcription: Audio content from Zoom can also be captured using Smarsh, with the ability to search voice transcriptions alongside text-based content. Best of breed transcription services support over 120 languages and regional dialects.
  • Automated archiving and fast, effective supervision and e-discovery: Smarsh Connected Capture integrates seamlessly with the Smarsh Connected Archive (or any other archive or ECM solution). Zoom content is fully indexed and contextual threading produces complete conversations without flattened data. Search can be done quickly across archives based on nearly any criteria, for accurate, fast, and highly effective e-discovery and case management.

Blog: How Zoom & Smarsh Help Financial Firms Maintain Work-from-Home Compliance

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