Meaning for Contact Centers | Enhancing Every Conversation
Meaning for Contact Centers cloud-based product uses real-time voice conversion and professional voice avatars to improve customer satisfaction.
Providing exceptional customer service is crucial to the success of any business. Using off-shore agents can lead to a decrease in customer satisfaction and first-call resolution rates, as well as an increase in average handling time, however, hiring onshore agents can introduce a significant challenge since talent is hard to find and retain in addition to substantially increased costs.
Meaning for Contact Centers cloud-based product uses real-time voice conversion and professional voice avatars to effectively mimic human speech patterns, while preserving prosody, timbre, and emotions, allowing companies to provide a high level of service from a well-trained agent, no matter their location or accent. This not only helps to improve customer satisfaction but also helps to reduce costs and improve efficiency.
Whether it’s support, sales, or any other complex service, our technology can help you take your customer service to the next level.